Farhaan Nazirkhan

Spoon Consulting · St-Pierre, MU

• Implemented and customised Microsoft Dynamics 365 CRM solutions to align with complex client business processes.
• Developed scalable business applications using Power Apps, Power Automate, and Power BI.
• Designed and configured custom Entities, Views, Forms, Dashboards, Business Process Flows, and CRM entity relationships.
• Built custom logic through Plugins and Custom Workflows; utilised Web Resources (JavaScript) for enhanced UI/UX.
• Integrated third-party systems and external components using APIs and DocuSign for document automation and e-signature workflows.
• Created custom scripts and performed data migration using Dynamics CRM tools.
• Managed CRM security roles, teams, and field-level permissions to enforce proper data governance.
• Used Azure DevOps for project tracking and backlog grooming in Agile environments (Scrum, Kanban).
• Tech: Dynamics 365 CRM, Power Apps, Power Automate, Power BI, Azure DevOps, JavaScript, C#, HTML, CSS, APIs, DocuSign

CLARITY LABS · St-Pierre, MU

• Implemented an internal Super App to reward CLARITY employees — Loyalty App, Chatbot, Quiz App & Innovation Hub.
• Full maintenance of the Super App and its modules.
• Received training on Scrum framework & SAP technologies.
• Gathered requirements with different stakeholders for the project.
• Developed web app version using Flutter technology.
• Provided support in User Acceptance Testing phase and prepared user manual and technical documentation.
• Tech: Jira Software, Flutter, Dart, Google Firebase, Figma

University of Mauritius / Reduit MU

First Class Honours

Beekrumsingh Ramlallah SSS / Mapou MU